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Return and exchange

Return and exchange
The company carries out the return and exchange of goods of good quality in accordance with the Law "On Protection of Consumer Rights".
Terms of return and exchange
Return and exchange of goods is possible within 14 days after receipt of the goods by the buyer.
Return delivery of goods is carried out by agreement.
Return policy for good quality products
You can return or exchange an item if:

  • the product was not in use and has no traces of use by the consumer: scratches, chips, scuffs, stains, etc.;
  • the goods are fully completed and the factory packaging is preserved;
  • all labels and factory markings are preserved;
  • the product retains its presentation and its consumer properties.

According to the Consumer Rights Protection Law, a company may refuse to exchange or return goods of good quality to a consumer if they fall into the categories specified in the current List of non-food goods of good quality that are not subject to return and exchange.